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What is CoinQX?
CoinQX.com, a wholly-owned subsidiary of First Bitcoin Capital Corp. com, which is currently trading on OTC Markets under symbol BITCF, is the first publically-traded digital currency exchange offering a safe and secure platform for the seamless conversion and trading of Bitcoin and more than 100 other crypto-currencies. CoinQX.com will offer traders the option of creating a digital wallet in order to begin trading crypto-currency with ease and efficiency. The front-end suite provides Bitcoin traders with a comprehensive market view with advanced functionality including customizable market depth, time and sales, advanced charting with overlays, drawing tools, customizable time-frames and indicators, and algorithmic trading.
How do I start a new account on CoinQX.com?
Setting up an account with us is easy. Just go to the sign up page, enter your information and click submit. You will then receive an email with a secret code and link to activate your account. Simply click on the link and enter the code. You are now ready to begin trading.
I have a question that isn’t answered here. What do I do?
We take pride in providing you with the best customer service possible. We suggest you send us an email with your question and we will be sure to get back to you in a timely manner. But please be aware that it may take several days to respond depending on the volume of inquiries that are pending.
What are the details of your site security?
CoinQX.com, a wholly-owned subsidiary of First Bitcoin Capital Corp., which is currently trading on OTC Markets under symbol BITCF, is committed to maintaining the highest level of security for our clients. Our group of technology experts are utilizing the most advanced security protocols available in the current marketplace. Coinqx.com has partnered with a cold storage provider that will enable traders to keep their wallets offline. For additional security measures, the company will also require traders to complete a two-step verification process for account login, make withdrawals and deposits and other transactions. CoinQX also utilizes a “know your customer” or KYC verification process to identify traders.Furthermore, the company’s risk management platform is designed to detect and prevent money laundering and other suspicious online activity, helping protect customers against risks posed by Distributed Denial of Service, or DDS, attacks and other nefarious activity.The company’s security policy complies with the ISO27001 data security standard.
What is the two-factor verification process?
This is a two-step security process that is required to verify your account. In addition to your username and password, we require an additional passcode as an extra layer of protection and safety of your account.
What browser settings need to be enabled to have full site functionality?
The required settings are cookies, Javascript, and the referrer header, which are enabled by default on all the major browsers.